Leadership
Great leaders build great people: lessons from my conversation with Margaret Hirsch
Five years after her last visit to Leadership Lyrics, Margaret Hirsch joined me again, this time from Florida, where she and Allan now live after handing Hirsch’s over to their son Richard. We spoke about the deliberate choices behind the Hirsch’s culture: what Disney University taught them about structure, why every morning starts with training and singing, why they hired for attitude ahead of skill, and how they prepared the next generation to lead. Margaret leaves every founder with one practical question: what happens in your business by design, and what happens by accident?
9 July 2026