What is the actual cost of losing a star performer?

  • Can your team’s leadership styles directly impact your business’s bottom line?
  • Can a toxic culture lead to staff resignations and significant losses of income?

We address these questions in the Business case study Clockwork Chaos. This tongue-in-cheek Case study can act as a mini-leadership training session. We invite you to download it, print it out, and discuss it with your leadership team.

Meet Angela, a sales representative for a community newspaper in Johannesburg – South Africa. Angela works in a challenging environment with poor leadership. Her day begins in chaos, and as the hours pass, she faces a series of setbacks and frustrations. As the clock ticks on, we witness how Angel finds motivation from an unlikely source.

Extra value add:

We have also included a table indicating the potential costs of losing this Star employee in sales. An idea is for you to work out the costs of losing some of your prime employees using our table.

When you start realizing the cost of staff retention and replacing employees, you want to address the issues of why they are leaving in the first place.

We trust that Clockwork Chaos can be a form of education for you and your leadership team.

Grab your free Leadership Case study here

More on Yoke van Dam

Yoke van Dam has been called the Kintsugi Queen because of her ability to join, repair, and transform teams into something extraordinary. Her work is like Kintsugi, the Japanese art form that mends broken pottery with gold. Yoke works with teams that may have become disjointed to reconnect and find their flow again. She works with leaders who want to articulate and communicate their vision effectively so that their teams buy into it and are prepared to follow them to hell and back to ensure that vision is achieved. She also works with new, untested leaders who need a solid foundational roadmap of working with and leading teams to successful outcomes. She is a qualified Neurolinguistic practitioner, a Professional member of the Professional Speaker’s Association of Southern Africa, and a business advisor. If she is not advising, speaking, or coaching in South Africa, you can find her doing work abroad online or in person, hiking up a mountain, or having a glass of wine with her husband, Etienne.

What about you and your team?

We would love to meet you and hear about your leadership and team’s challenges. Book a discovery meeting with us here: